MyStart Health Review 2026: Pricing, Yearly Cost & Cancellation
MyStart Health starts at $299/month for its all-inclusive program (care, medication and labs if needed), with a price lock that does not rise with your dose. Per-medication prices are only shown after intake. It received an FDA warning letter in September 2025, and its refund policy is strict.
At a glance
| Pricing model | All-inclusive subscription (care, medication, labs if needed, shipping) with a price lock: FAQ says the price never rises above the base plan even if the dose increases (first-time discount excluded). |
|---|---|
| Membership fee | None |
| Higher doses | None per FAQ price-lock ('will never increase from your base plan amount, EVEN if your dosage increases'); first-time discount excluded. |
| Consultation | Online intake quiz reviewed by a licensed clinician; video consult or prescription within 24 hours, same-day video available. Unlimited clinician messaging at no added cost; refill intake form required every 3 months. |
| Pharmacy | Not named. Disclosures say compounded under FD&C Act Section 503A by licensed US pharmacies (independent third-party pharmacies). |
| LegitScript | Certified (per provider) |
| States | All 50 states |
| Trustpilot | 4.1 · 326 reviews |
MyStart Health pricing
| Medication | Plan | Per month | Billing |
|---|---|---|---|
| Compounded GLP-1 program (semaglutide or tirzepatide; not broken out) | Monthly (4-week supply) or 3-month (12-week supply) plan | $299/mo | FAQ: 'The MyStart program starts at $299/month, excluding any discounts', all-inclusive (clinician visits, medication, any necessary blood work, shipping). Monthly plans auto-bill monthly; 3-month plans auto-bill every 3 months with the full supply shipped at once. Per-medication and 3-month prices are only shown inside the intake form. Homepage banner advertises '$150 Off + Lifetime 25% Off' (coupon SELFLOVE25). |
What a year costs
What a year costs on the most flexible plan MyStart Health offers. Prepaid multi-month plans are usually cheaper per month but harder to exit.
- Semaglutide: $299 × 12 = $3,588/year
- Tirzepatide: $299 × 12 = $3,588/year
brand-name semaglutide or brand-name tirzepatide at retail runs roughly $1,000–$1,350/month without insurance.
Who it's a good fit for
People who value a fixed price across dose increases and an all-in program over the lowest possible rate.
What customers say
Common praise
- Reps described as welcoming, professional and good listeners
- Questions answered thoroughly with personal guidance through the process
Common complaints
- Slow shipping and long waits for medication to arrive
- Hard to track shipments or reach support; pharmacy processing errors
- Some say different compounds arrived from shipment to shipment, changing dosing instructions
- A few say moving up a dose forced an earlier repurchase, which they felt undercut the same-price-at-every-dose promise
- Isolated reports of charges people did not recognize
Themes summarized from recent Trustpilot reviews (see all 326).
Good to know
- HSA/FSA page with price-lock guarantee messaging
- Shipping included; pharmacy ships within 2-4 business days of the prescription
- Spanish-language site (es.mystarthealth.com)
- Refund policy is stricter than the FAQ implies: 'cancel at any point' applies to future billing only; no refund once a prescription is written
Regulatory notes
- FDA warning letter to MyStart Health LLC (Sept 9, 2025) for false or misleading claims about compounded semaglutide, including 'Generic brand-name semaglutide' wording that implied equivalence to FDA-approved drugs. Source
How to cancel MyStart Health
Email support with 'CANCEL' in the subject line, or call 888-828-5816 (Mon-Fri 9am-7pm, Sat 10am-4pm ET).
Refunds: Full refund if not medically eligible or if canceled before the pharmacy processes and ships the order. No refunds once shipped or once a prescription is written, and none for completed or partially completed membership periods; medication cannot be returned.
Before you sign up
- Confirm the price after any intro month, and whether medication is billed separately.
- Ask whether the price changes at higher doses.
- Read the cancellation and refund terms before prepaying for multiple months.
MyStart Health vs the alternatives
The best MyStart Health alternatives, ranked →
More provider reviews
FAQ
How much does MyStart Health cost per month?
Compounded semaglutide starts at $299/month (monthly (4-week supply) or 3-month (12-week supply) plan plan); compounded tirzepatide starts at $299/month (monthly (4-week supply) or 3-month (12-week supply) plan plan). Prices verified September 25, 2026.
Does MyStart Health charge a membership fee?
No separate membership fee is listed; the published price includes the provider visit and medication.
Does the price go up at higher doses?
None per FAQ price-lock ('will never increase from your base plan amount, EVEN if your dosage increases'); first-time discount excluded.
How do I cancel MyStart Health?
Email support with 'CANCEL' in the subject line, or call 888-828-5816 (Mon-Fri 9am-7pm, Sat 10am-4pm ET). Refunds: Full refund if not medically eligible or if canceled before the pharmacy processes and ships the order. No refunds once shipped or once a prescription is written, and none for completed or partially completed membership periods; medication cannot be returned.
Is MyStart Health legit?
MyStart Health has a 4.1 TrustScore from 326 Trustpilot reviews (checked September 25, 2026). It states it is LegitScript certified. See the regulatory notes on this page before signing up.
Is MyStart Health available in my state?
MyStart Health says it serves all 50 states. HSA/FSA page says programs are backed by licensed clinicians 'in all 50 states'; no exclusions found.
Sources
- Homepage FAQ (price, cancellation, price-lock)
- Support FAQs
- Refund policy
- Terms and conditions
- HSA/FSA page
- Disclosures (503A)
- FDA warning letter
- Trustpilot
- MyStart Health on Trustpilot
Compounded medications are not FDA-approved finished drug products. This page is not medical advice.