Hims & Hers vs Ro: Price, Yearly Cost & Cancellation
On the most flexible semaglutide plans, both cost $3,466 a year. On the most flexible tirzepatide plans, both cost $5,266 a year. Hims & Hers adds a $149/mo membership fee; Ro adds a $149/mo membership fee. Prices verified September 25, 2026.
Side by side
| Hims & Hers | Ro | |
|---|---|---|
| Semaglutide, most flexible plan | $149/mo | $149/mo |
| Tirzepatide, most flexible plan | $299/mo | $299/mo |
| Semaglutide, lowest rate | $149/mo (monthly) | $149/mo (monthly, starting dose) |
| Tirzepatide, lowest rate | $299/mo (monthly) | $299/mo (monthly, starting dose) |
| Semaglutide, first year | $3,466 | $3,466 |
| Tirzepatide, first year | $5,266 | $5,266 |
| Membership fee | $149/mo | $149/mo |
| Higher doses | Prices are 'From' amounts; higher-dose pens likely cost more, but dose tiers are not published on the public page. | Yes: medication prices are 'starting at' the lowest dose; 'See all dose prices' shows higher doses cost more (manufacturer cash pricing). |
| Consultation | Online intake and provider review via the Hims & Hers platform; ongoing provider messaging in-app. Visit format not specified on the public page. | Online health consult reviewed by Ro-affiliated providers; ongoing check-ins and on-demand provider messaging; insurance concierge. |
| States | Not published | Not published |
| How to cancel | In-app or online account under 'My Subscriptions', email the Customer Help Center, or call 1-800-368-0038, at least 2 days before the next billing date. Cancelling the medication plan does not cancel the membership. | In the account: Ro Body Program > Program Details > 'Cancel Subscription', or by email, at least 48 hours before the renewal date. |
| Refunds | First-month membership fee non-refundable; partial-period refunds discretionary. Medication plan refunded only if canceled within 48 hours of the initial order or 2 days before a renewal; no refund once medication ships. | Membership fee non-refundable once paid, except a full refund of the $39 if medication is never prescribed. Prescription products are final sale. |
| Trustpilot | 2.9 (9,385 reviews) | 3.9 (6,693 reviews) |
| Regulatory notes | FDA warning letter to Hims & Hers Health, Inc; FDA warning letter to Hims & Hers Health, Inc; FTC, with Utah and California (Los Angeles County), sued Hims & Hers in July 2026 alleging it shared users' health information with advertising platforms (Meta, Snap and others) contrary to its privacy claims, and misled customers on billing and cancellation (locking them into prescription plans at intake, unclear refill timing, buried cancellation); Hims & Hers' response to the FTC lawsuit.; Novo Nordisk sued Hims & Hers for patent infringement over compounded semaglutide (Feb 9, 2026); Novo dismissed the case without prejudice on March 9, 2026 after an agreement under which Hims stops advertising compounded GLP-1s. | None found |
First-year cost uses each provider's most flexible plan (month-to-month where offered), including any intro month and membership fee. Prepaid plans cost less per month but are harder to exit.
Choose Hims & Hers if…
Neither provider clearly wins on the points we compare — check the table.
Choose Ro if…
- a higher Trustpilot score matters to you (3.9 vs 2.9)
- you prefer a provider with fewer regulatory notes on record
Full reviews
Other comparisons
FAQ
Is Hims & Hers or Ro cheaper for semaglutide?
They cost the same on their most flexible plans: $3,466 for the first year.
Is Hims & Hers or Ro cheaper for tirzepatide?
They cost the same on their most flexible plans: $5,266 for the first year.
Do Hims & Hers or Ro charge a membership fee?
Hims & Hers: $149/mo. Ro: $149/mo.
Which has better reviews, Hims & Hers or Ro?
On Trustpilot, Hims & Hers has 2.9 (9,385 reviews) and Ro has 3.9 (6,693 reviews).
Sources
- Hims & Hers: Hims weight loss page (prices, membership footnote, FAQ)
- Hims & Hers: Hers weight loss page
- Hims & Hers: Hims terms and conditions (cancellation, refunds)
- Ro: Weight loss page (FAQ)
- Ro: Weight loss pricing (membership tiers, medication prices)
- Ro: Returns and refunds
- Full source lists: Hims & Hers, Ro
Compounded medications are not FDA-approved finished drug products. This page is not medical advice.