PlushCare Review 2026: Pricing, Yearly Cost & Cancellation
PlushCare is a primary care membership ($19.99/month, first month free, visits $129 without insurance) that prescribes brand-name GLP-1s billed through your pharmacy and insurance. It does not offer compounded GLP-1s. It settled an auto-renewal class action for $3.7 million.
At a glance
| Pricing model | Insurance-friendly primary care model: $19.99 membership (first month free) plus per-visit fees ($129 cash or insurance copay) plus medication billed separately through insurance/pharmacy. Branded GLP-1s only. |
|---|---|
| Membership fee | $19.99/mo |
| Higher doses | Depends on the pharmacy/insurance price of the branded drug; not set by PlushCare. |
| Consultation | Synchronous video visits with board-certified primary care physicians, same-day appointments 7 days a week; unlimited care team messaging; prior authorization help. |
| Pharmacy | Prescriptions sent to the patient's pharmacy (retail/PBM); no compounding. |
| States | Varies |
| Trustpilot | 3.4 · 2,777 reviews |
PlushCare pricing
| Medication | Plan | Per month | Billing |
|---|---|---|---|
| Membership (required for the weight loss program) | Monthly membership | $19.99/mo | Weight loss and membership pages: membership cost '$19.99', 'First month free'. Billing cadence is not spelled out on the card; a prior class action concerned monthly auto-renewal. |
| Doctor visit (without insurance) | Per visit | Not published | 129 per initial visit 'Initial visits are $129' without insurance; with in-network insurance the visit is a copay ('most pay $30 or less'). |
| Branded GLP-1s (brand-name semaglutide, brand-name tirzepatide, brand-name semaglutide, brand-name tirzepatide, Saxenda, Victoza, brand-name oral semaglutide) | Prescription only; filled at a pharmacy | Not published | Medication cost is not included and depends on insurance / prior authorization or pharmacy cash price. No compounded GLP-1s offered. |
| Contrave (cash pay, home delivery) | Not stated | Not published | 99 FAQ: 'Contrave is a cash pay option for $99 dollars for home delivery'. |
Who it's a good fit for
People with insurance coverage for brand-name GLP-1s who want a doctor to manage the prescription.
What customers say
Common praise
- Fast, convenient video appointments from home
- Friendly doctors who are thorough and send prescriptions promptly
Common complaints
- Unexpected recurring membership charges and no refund after cancelling
- Hard to resolve billing disputes with support
- Prescriptions or visit notes not sent as promised; late or no-show providers
Themes summarized from recent Trustpilot reviews (see all 2,777).
Good to know
- In network with most major insurers; prior authorization support (average 7-14 days)
- Prescription discount card (up to 80% off), lab test discounts, free family memberships
- 'Cancel anytime' and 'no minimum commitment' advertised
Regulatory notes
- PlushCare agreed to a $3.7 million settlement of a class action (Robbins v. PlushCare, N.D. Cal., filed 2021) alleging customers were auto-enrolled in a monthly membership without clear auto-renewal disclosure or a simple online cancellation method; PlushCare denied wrongdoing. Source
- BBB complaint file for PlushCare, Inc. Source
How to cancel PlushCare
Terms: cancel at any time by contacting info@plushcare.com; membership stays active to the end of the current term and does not renew. Membership is available monthly or annually.
Refunds: Full refund of the appointment cost if PlushCare cannot treat you, for connectivity problems, doctor no-show beyond 10 minutes, or licensing issues; refunds cover appointment cost only, not membership fees. No refund once the physician assesses you; prescriptions are final sale.
Before you sign up
- Confirm the price after any intro month, and whether medication is billed separately.
- Ask whether the price changes at higher doses.
- Read the cancellation and refund terms before prepaying for multiple months.
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FAQ
Does PlushCare charge a membership fee?
Yes — $19.99/month on top of medication.
Does the price go up at higher doses?
Depends on the pharmacy/insurance price of the branded drug; not set by PlushCare.
How do I cancel PlushCare?
Terms: cancel at any time by contacting info@plushcare.com; membership stays active to the end of the current term and does not renew. Membership is available monthly or annually. Refunds: Full refund of the appointment cost if PlushCare cannot treat you, for connectivity problems, doctor no-show beyond 10 minutes, or licensing issues; refunds cover appointment cost only, not membership fees. No refund once the physician assesses you; prescriptions are final sale.
Is PlushCare legit?
PlushCare has a 3.4 TrustScore from 2,777 Trustpilot reviews (checked September 25, 2026). See the regulatory notes on this page before signing up.
Is PlushCare available in my state?
State availability varies. No state list on the weight loss page; refund policy mentions state licensing discrepancies as a refund reason.
Sources
- Weight loss program page
- Membership page
- Refund policy
- Class action settlement site
- FDA warning letter database search (no match for PlushCare)
- Trustpilot
- Terms (membership cancellation)
- PlushCare on Trustpilot
Compounded medications are not FDA-approved finished drug products. This page is not medical advice.